It’s late and the phone rings one last time.
There are some jobs that have a definite time each day where operations are shut down and it’s time for everyone to go home and spend the rest of their day doing the things that they enjoy. But, the junk car business isn’t like that. Most people don’t have time to call Junk Car Portland until after their day is done and they actually have the time to sit down and Google “junk car removal in Portland OR”, or any of the other surrounding areas, on the internet search engine.
Joel, the owner and operator of Junk Car Portland, makes customer service his No. 1 priority, and he strives to accommodate their schedules, even when sometimes that requires a late-night pickup. However, in those situations, a customer may lose out on getting top dollar for their vehicle, especially if they are adamant that the vehicle MUST be picked up right away.
On this particular night, this was indeed the case, so Joel grabbed his 11 year old nephew to take along with him for company and loaded up his truck for one last pickup before calling it a night. As he drove to the address the customer indicated, he became aware that he was not in the best part of town. Pulling up to the house, he spied the junk car to be towed, and immediately grew suspicious; the driver’s side window had been shattered. Joel cautiously moved toward the door of the house, knocked, and waited for someone to answer. A moment later, the sound of approaching footsteps was heard inside and a man opened the door and stepped outside. Joel, a good judge of character, knew instantly that this man was on something, but remained professional in his demeanor and attitude. The man told Joel on the phone that he had the title of the junk car, but the paper he handed Joel was the vehicle registration with a woman’s name registered as the owner. Joel began to ask questions, realizing that something was wrong. The more information the man offered to justify himself, the more red flags went off in Joel’s head. For whatever reason, the man wanted some quick cash and this seemed the easiest way to get it.
In the end, Joel chose not to do business with this customer. He got right back into his truck and headed back home. It had been a long day… and this was not the best ending.
Junk Car Portland is a business dedicated to serving their customers with integrity, honesty, and fairness. This includes refusing service to those who violate the principles that govern the business. If you own a used car that you want to get rid of and want to deal with an honest company, feel free to contact Joel at Junkcarportland.com for a free quote. He’ll be happy to talk with you about your junk car needs.